A Message to Our Valued Owners:
This notice is sent to you in accordance with the National Traffic and
Motor Vehicle Safety Act.
Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety exists in certain 2025 model year Forester vehicles. You received this notice because our records indicate that you currently own one of these vehicles.
Your vehicle may be equipped with 18-inch aluminum alloy wheels manufactured with an incorrectly specified lug seat surface, which could result in the wheel being improperly secured. An improperly secured wheel affects vehicle stability, increasing the risk of a crash.
WRB-25 Safety Recall FAQs:
Q: What should I do?
A: Please contact your Subaru retailer (dealer) immediately to schedule an
appointment to have this safety recall completed at no cost to you.
Q: What will Subaru do?
A: Subaru will inspect all four wheels on your vehicle and replace any
wheel(s) found to have an incorrectly specified lug seat surface, at no
cost to you.
Q: What will be done to the vehicle?
A: Subaru will inspect all four wheels on your vehicle and replace any
wheel(s) found to have an incorrectly specified lug seat surface, at no
cost to you.
Q: What Subaru models are involved?
A: Certain 2025 model year Forester vehicles equipped with 18-inch aluminum
alloy wheels.
Q: Do I need to make an appointment?
A: Yes. Please contact your Subaru retailer (dealer) immediately for an
appointment to have this repair performed, at no cost to you.
Q: How much will this safety recall repair cost?
A: This repair will be performed free of charge at any authorized Subaru
retailer.
Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this safety recall
repair free of charge for you.
Q: Can I have this safety recall repair performed at an independent
repair facility?
A: Only an authorized Subaru retailer can perform this safety recall repair
free of charge for you.
Q: If I live in Canada do I have to return to the United States to have
this performed?
A: Any authorized Subaru dealership in either the United States or Canada is
capable of performing this safety recall repair.
Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information
online, at
www.subaru.com/customer-support.html
, by selecting Email Us then selecting Ownership Update from the list of
topics.